Product Updates

Track the evolution of our platform. Filter by release type, product, or timeline to find exactly what you’re looking for.

Update August 2025

New Audiences Filter – Membership Plan

Custom Audiences now let you segment members by the specific membership plan they’re on, not just whether they have an active or expired membership. From the Audience tab, click Create Audience and filter by plan alongside the other criteria already available, like lead type, lead source, visit count, or tags. That opens up messaging you… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29065">Continue reading <span class="screen-reader-text">New Audiences Filter – Membership Plan</span></a>

Sales and Marketing Tools
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New August 2025

Glofox x ABC Trainerize Integration

Combines Glofox’s studio management tools with ABC Trainerize’s digital coaching capabilities. A live, one-way sync transfers client data from Glofox to ABC Trainerize, plus automated membership and appointment syncing.

Insights Integrations Managing Memberships Managing Your Clients Membership & Operations Personal Training
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August 2025

Report Upgrades – Failed Payments, Late Cancellations, and Strikes

These three reports now load faster and read more clearly, with customizable tables as part of our ongoing report improvements.

Reporting
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August 2025

Improved Integration with Trainerize

PT studios get a smoother hybrid coaching experience: sell a membership in Glofox and Trainerize handles the syncing and program delivery.

Integrations
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August 2025

Member Activity in the Pro App

View a member's full activity timeline, visits, bookings, and attendance, right in their profile, so on-floor staff can personalize conversations and recommendations.

Glofox Pro
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August 2025

Edit Appointments

Staff can edit appointments right from the calendar on the Glofox Dashboard, changing the date, time, or trainer without deleting and recreating the booking.

Managing Your Staff
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Update July 2025

New Filter for Custom Audiences

Audiences in Glofox let you segment your leads and members into groups you can message directly, and this update adds account creation date as a filter you can build around. That means you can isolate leads who signed up last week for a fresh lead follow up, or members whose accounts go back a year… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29149">Continue reading <span class="screen-reader-text">New Filter for Custom Audiences</span></a>

Sales and Marketing Tools
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Update July 2025

1:1 Emails on Customer Profile

Staff can now send a one-off email directly from an individual member’s profile, the same way they’ve long been able to fire off a quick SMS or push notification during a check-in. Instead of building a full campaign through Connect > Messages and selecting an audience, you can open the profile of the person in… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29136">Continue reading <span class="screen-reader-text">1:1 Emails on Customer Profile</span></a>

Communication Tools
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Update July 2025

Preview Emails

Marketing and front desk staff can preview 1:1 emails, campaigns, or workflow messages before hitting send, catching errors ahead of time. Test versions can be shared with anyone, even people outside Glofox, so teammates or stakeholders can weigh in before a message goes out. That extra review step helps studios and gyms send more polished,… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29132">Continue reading <span class="screen-reader-text">Preview Emails</span></a>

Communication Tools
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New July 2025

Social Media Merge Tags

Each location’s social media links now populate automatically wherever they’re needed in emails, campaigns, and workflow messages. That means staff no longer have to manually track down and paste the right links into every template, saving time on communications. For multi-location businesses, it also keeps branding consistent, so every message reflects the correct social presence… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29130">Continue reading <span class="screen-reader-text">Social Media Merge Tags</span></a>

Communication Tools
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Update July 2025

Recurring Bookings

Recurring Bookings let staff set up a client’s regular session once instead of booking it week after week, and the tool now supports scheduling up to two years in advance. From the calendar, staff select a slot, choose one or more days the booking should repeat on, and set how far into the future the… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29126">Continue reading <span class="screen-reader-text">Recurring Bookings</span></a>

Managing Your Staff
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Update July 2025

Restricted Memberships Renewal Improvements

Restricted Services Memberships give members access to a defined set of credits, whether that’s a capped number of classes per month, one type of class, or access to specific facilities like a spin or yoga studio. This update focuses on what happens at renewal: when a payment on one of these memberships is written off,… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29124">Continue reading <span class="screen-reader-text">Restricted Memberships Renewal Improvements</span></a>

Managing Memberships
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Update July 2025

Updated Next Payment Date

Owners and billing staff can now adjust next payment dates for restricted memberships, not just Unlimited plans. That closes a gap that previously limited flexibility for a common membership type, giving operators more control over billing cycles. It also brings restricted memberships closer in line with how Unlimited plans already work, simplifying how your team… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29122">Continue reading <span class="screen-reader-text">Updated Next Payment Date</span></a>

Payment Procesing
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Update July 2025

Door Access Details

Door Access Details give gym and studio owners real-time visibility into who is entering their facility, built on Glofox’s integration with access control provider Kisi. Once a physical controller and reader are installed at your entrance, the system checks each member’s status in Glofox the moment they tap a keyfob, keycard, or their phone at… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29075">Continue reading <span class="screen-reader-text">Door Access Details</span></a>

Access Monitoring
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Update July 2025

Consumer Protections Updates

Transaction reporting now includes new filters, Excel export, customizable views, and a refreshed design, giving owners and finance staff more control over how they review payment activity. A new Summary tab pulls key numbers together for a faster, at a glance overview of transactions. Together, these updates make it easier to find the specific records… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29071">Continue reading <span class="screen-reader-text">Consumer Protections Updates</span></a>

Managing Memberships
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Update July 2025

Updated Transaction Reports

The Transactions Report gives studios a full record of every charge, refund, and failed payment that runs through Glofox, and it’s easy to export as a CSV for whatever spreadsheet tool your business runs on. Each row captures the details you need for bookkeeping, including the date and time, the client and staff member involved,… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29069">Continue reading <span class="screen-reader-text">Updated Transaction Reports</span></a>

Reporting
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New June 2025

Restricted Editing of Personal Info

Front desk staff and owners can now turn on an optional setting that stops members from editing their own personal information. This closes a common loophole where inactive accounts get reused or shared under someone else’s name, protecting membership integrity and revenue. Because the setting is optional, you decide whether to apply these controls across… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29176">Continue reading <span class="screen-reader-text">Restricted Editing of Personal Info</span></a>

Managing Your Clients
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Update June 2025

Net Member Movement Report

The Net Member Movement tab inside the Members Report gives gym and studio owners a clear read on where their membership base stands over any time frame they choose. Pick a start and end date and the report returns your starting member count, your ending count, how many members joined in that window, and how… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29151">Continue reading <span class="screen-reader-text">Net Member Movement Report</span></a>

Reporting
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New June 2025

Cancellation Reasons

Cancellation Reasons require Admins and Receptionists to select why a contract membership is being cancelled before the cancellation can be completed, replacing the old pop-out window with a more streamlined step in the same flow. Staff choose from seven default reasons, including Price, Moved Away, Medical, Customer Service, Class Schedule, Membership Upgrade or Downgrade, and… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29195">Continue reading <span class="screen-reader-text">Cancellation Reasons</span></a>

Managing Memberships
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Update May 2025

Simplified Cancellation Experience

The Simplified Cancellation Experience gives staff a clearer, more consistent flow for ending a member’s recurring membership, built to meet regulatory click to cancel requirements while still being simple to use. From a member’s profile, staff open the Membership tab, select Cancel Membership from the Actions menu, and choose the date the membership should end,… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29231">Continue reading <span class="screen-reader-text">Simplified Cancellation Experience</span></a>

Managing Memberships
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Update April 2025

Access by Day Report

Turn any front desk TV into hands-free security monitoring, cutting staff workload and giving your team an almost real-time view of who’s entering the building. The Access by Day report now auto-refreshes every 15 seconds, so there’s no more manually reloading the page to see new activity. Available now on request, this is the update… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29171">Continue reading <span class="screen-reader-text">Access by Day Report</span></a>

Reporting
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Update April 2025

Future Start Dates for Memberships

When a member signs up for a new membership in Glofox, they no longer have to start using it the moment they pay. Future Start Dates let members and staff set a plan to begin on a date of their choosing, whether that is the start of the month, after a current membership expires, or… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29162">Continue reading <span class="screen-reader-text">Future Start Dates for Memberships</span></a>

Managing Memberships
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Update March 2025

Custom Audience Filter Improvements

Custom Audience Filter Improvements refine the Audiences section under the Connect tab, where studios and gyms build segmented groups of leads and clients to target in one-off campaigns. Preset audiences like Active memberships, Former clients, Leads on trial, Expired trials, Failed payments, and Low attendance are now easier to view and manage thanks to a… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29202">Continue reading <span class="screen-reader-text">Custom Audience Filter Improvements</span></a>

Sales and Marketing Tools
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New March 2025

Amplify to ABC XLerate

ABC Glofox Amplify has evolved into ABC XLerate, a full lifecycle fitness CRM that keeps every Amplify feature customers already rely on while adding more advanced lead management, task management, and audience segmentation. Built for gyms and studios that want to manage acquisition, retention, and advocacy inside one platform instead of stitching together separate tools,… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29223">Continue reading <span class="screen-reader-text">Amplify to ABC XLerate</span></a>

XLerate
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