Product Updates
Track the evolution of our platform. Filter by release type, product, or timeline to find exactly what you’re looking for.
ABC Insights for Glofox
ABC’s flagship reporting product, ABC Insights, is now available to Glofox customers. Owners running multiple locations can use its centralized dashboards to compare performance across every studio or gym in one place. That makes it easier to spot what’s working and what isn’t, rather than piecing together numbers location by location. For multi-site operators, it… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=28797">Continue reading <span class="screen-reader-text">ABC Insights for Glofox</span></a>
ABC Insights for Glofox
ABC’s flagship reporting product, ABC Insights, is now available to Glofox customers. Owners running multiple locations can use its centralized dashboards to compare performance across every studio or gym in one place. That makes it easier to spot what’s working and what isn’t, rather than piecing together numbers location by location. For multi-site operators, it turns scattered performance data into a single, clear view for making smarter business decisions.
Short Term Passes
Clubs can now sell flexible access passes for 1 to 30 days, capturing revenue from travelers and short-term visitors with no long-term commitment, and opening a path to convert them into long-term members.
Short Term Passes
Clubs can now sell flexible access passes for 1 to 30 days, capturing revenue from travelers and short-term visitors with no long-term commitment, and opening a path to convert them into long-term members.
AI Workout Builder (Beta)
Spend more time coaching and less time programming. AI Workout Builder gets you a personalized, ready-to-assign workout in minutes—built from your client’s real goals, history, and progress. Just type a prompt and it’s built right inside Trainerize.
AI Workout Builder (Beta)
Spend more time coaching and less time programming. AI Workout Builder gets you a personalized, ready-to-assign workout in minutes—built from your client’s real goals, history, and progress. Just type a prompt and it’s built right inside Trainerize.
Lead Source Reporting
Lead Source Reporting lets staff capture exactly how a new lead or client found the studio and how they first made contact, right at the moment they are added under Manage, Leads or Manage, Clients. When adding a new lead or client, two fields appear, one asking how the client heard about the business to… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29227">Continue reading <span class="screen-reader-text">Lead Source Reporting</span></a>
Lead Source Reporting
Lead Source Reporting lets staff capture exactly how a new lead or client found the studio and how they first made contact, right at the moment they are added under Manage, Leads or Manage, Clients. When adding a new lead or client, two fields appear, one asking how the client heard about the business to record the lead source, and one asking how the client got in touch to record the lead entry point. Both fields are saved to the client’s profile under the Details tab, so staff can reference them at any time. With this data captured consistently across your team, you can see which channels are actually bringing in leads and which entry points convert best. That visibility lets studios and gyms direct marketing spend and messaging toward the channels proven to work, rather than guessing at what’s driving growth.
Differentiate Expired vs Cancelled Members
Differentiate Expired vs Cancelled Members separates these two member journeys into distinct workflows, rather than treating every lapsed member the same way. An expired member is someone whose plan simply reached its natural end date, while a cancelled member is someone who actively chose to end their membership before that date, and the reasons behind… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29229">Continue reading <span class="screen-reader-text">Differentiate Expired vs Cancelled Members</span></a>
Differentiate Expired vs Cancelled Members
Differentiate Expired vs Cancelled Members separates these two member journeys into distinct workflows, rather than treating every lapsed member the same way. An expired member is someone whose plan simply reached its natural end date, while a cancelled member is someone who actively chose to end their membership before that date, and the reasons behind each are usually very different. By keeping these groups separate, studios and gyms can build win back messaging that actually matches the situation, for example re-engaging an expired member with a renewal offer versus addressing a cancelled member’s specific reason for leaving. This distinction gives your marketing and retention teams more accurate audiences to target, rather than lumping everyone who is no longer active into a single list. Over time, it also gives you a clearer picture of how members are leaving, so staff training and retention strategy can be shaped around real patterns rather than guesswork.
Credit Packs – New Checkout Flow
Credit Packs now run through the new Dashboard checkout, giving front desk staff a clearer purchase layout, a summary page before confirming the sale, and support for POS terminal, contactless, and digital wallet payments at the point of sale. Service Credit Packs themselves are set up under Manage, Memberships, where staff define whether the pack… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29191">Continue reading <span class="screen-reader-text">Credit Packs – New Checkout Flow</span></a>
Credit Packs – New Checkout Flow
Credit Packs now run through the new Dashboard checkout, giving front desk staff a clearer purchase layout, a summary page before confirming the sale, and support for POS terminal, contactless, and digital wallet payments at the point of sale. Service Credit Packs themselves are set up under Manage, Memberships, where staff define whether the pack covers Classes, Appointments, or Facilities, how many credits it includes, and whether those credits expire, with one credit used per booking. With the new checkout, selling a credit pack in person feels consistent with the rest of Glofox’s payment experience rather than a separate, older process. The summary page gives staff a clear final check of what’s being charged before completing the sale, reducing errors at checkout. For studios that rely heavily on credit packs for classes, appointments, or facility bookings, this makes an already common transaction faster and more accurate for the team processing it.
New Merge Tags for Communication
New Merge Tags for Communications let staff insert dynamic, personalized details into the SMS, email, and push notification messages that make up XLerate’s automated workflows, such as the Leads, Cold Leads, and Trials sequences. Instead of sending the same generic message to everyone, staff can customize each message in a workflow, for example the Day… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=29199">Continue reading <span class="screen-reader-text">New Merge Tags for Communication</span></a>
New Merge Tags for Communication
New Merge Tags for Communications let staff insert dynamic, personalized details into the SMS, email, and push notification messages that make up XLerate’s automated workflows, such as the Leads, Cold Leads, and Trials sequences. Instead of sending the same generic message to everyone, staff can customize each message in a workflow, for example the Day 1, Day 3, or Day 30 email in the Leads workflow, so it reflects details specific to the audience, location, or stage a lead is currently in. This matters because these workflows already target very different moments in the customer journey, from a brand new lead just registered to a cold lead re-engaged after 30 days of inactivity to someone actively on a trial, and one message rarely fits all of them. With merge tags, the same workflow structure can still feel personal and relevant at every stage, without staff having to write entirely separate campaigns for each audience or location. The result is more consistent, higher quality communication across the full lead lifecycle with less manual editing required.