Product Updates
Track the evolution of our platform. Filter by release type, product, or timeline to find exactly what you’re looking for.
ABC Insights for Glofox
ABC’s flagship reporting product, ABC Insights, is now available to Glofox customers. Owners running multiple locations can use its centralized dashboards to compare performance across every studio or gym in one place. That makes it easier to spot what’s working and what isn’t, rather than piecing together numbers location by location. For multi-site operators, it… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=28797">Continue reading <span class="screen-reader-text">ABC Insights for Glofox</span></a>
ABC Insights for Glofox
ABC’s flagship reporting product, ABC Insights, is now available to Glofox customers. Owners running multiple locations can use its centralized dashboards to compare performance across every studio or gym in one place. That makes it easier to spot what’s working and what isn’t, rather than piecing together numbers location by location. For multi-site operators, it turns scattered performance data into a single, clear view for making smarter business decisions.
Short Term Passes
Clubs can now sell flexible access passes for 1 to 30 days, capturing revenue from travelers and short-term visitors with no long-term commitment, and opening a path to convert them into long-term members.
Short Term Passes
Clubs can now sell flexible access passes for 1 to 30 days, capturing revenue from travelers and short-term visitors with no long-term commitment, and opening a path to convert them into long-term members.
AI Workout Builder (Beta)
Spend more time coaching and less time programming. AI Workout Builder gets you a personalized, ready-to-assign workout in minutes—built from your client’s real goals, history, and progress. Just type a prompt and it’s built right inside Trainerize.
AI Workout Builder (Beta)
Spend more time coaching and less time programming. AI Workout Builder gets you a personalized, ready-to-assign workout in minutes—built from your client’s real goals, history, and progress. Just type a prompt and it’s built right inside Trainerize.
Insights (FDM): New Credit Card Updater Report
If you’re already using our Commerce billing system and the Financial Data Mart (FDM) reports, the new Credit Card Updater Report gives you visibility of which expired or reissued cards have been automatically updated, which are still pending, and which declined. This report makes it easier for you to keep payments flowing and chase only… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=31292">Continue reading <span class="screen-reader-text">Insights (FDM): New Credit Card Updater Report</span></a>
Insights (FDM): New Credit Card Updater Report
If you’re already using our Commerce billing system and the Financial Data Mart (FDM) reports, the new Credit Card Updater Report gives you visibility of which expired or reissued cards have been automatically updated, which are still pending, and which declined.
This report makes it easier for you to keep payments flowing and chase only those that require human intervention.
Insights: One Canonical “Active Member” Count
Active member counts are aligning across the State of the Business, Member Analysis, Daily Snapshot dashboards and the All Members report, by using one single Active Member definition, also aligned with M&O. Prospects, deleted records, and duplicates no longer be included. What you’ll notice: Daily Snapshot: Minor shift to match others State of the Business:… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=30708">Continue reading <span class="screen-reader-text">Insights: One Canonical “Active Member” Count</span></a>
Insights: One Canonical “Active Member” Count
Active member counts are aligning across the State of the Business, Member Analysis, Daily Snapshot dashboards and the All Members report, by using one single Active Member definition, also aligned with M&O. Prospects, deleted records, and duplicates no longer be included.
What you’ll notice:
- Daily Snapshot: Minor shift to match others
- State of the Business: Reconciles with Daily Snapshot
- Member Analysis: Biggest change — defaults to Active only (inactive statuses available under Advanced Filters)
- All Members report: Same definition as the dashboards; counts moves closer to M&O
Worth knowing:
- No changes are made to your actual member base, only to how records are counted and filtered
- Historical counts are recalculated, so a one-time shift is expected
- You may continue to use filters to view inactive members and other member statuses as needed
Insights: “Mode” on Revenue by Payment Type / Profit Center
The Revenue by Payment Type and Revenue by Profit Center reports now show the billing Mode — so you can see how members pay, not just what they paid, to understand your billing base and chase down accounts that won’t draft The Mode column is populated with: Statement/Manual Billing, Credit Card, Bank Account.
Insights: “Mode” on Revenue by Payment Type / Profit Center
The Revenue by Payment Type and Revenue by Profit Center reports now show the billing Mode — so you can see how members pay, not just what they paid, to understand your billing base and chase down accounts that won’t draft
The Mode column is populated with: Statement/Manual Billing, Credit Card, Bank Account.
Insights (FDM): Historical iSeries data in DRDR
The FDM DRDR (DBX) report now blends historical iSeries data with Commerce data in one continuous view, so you don’t need to use legacy reporting systems for pre-Commerce data. What’s new One continuous revenue history — pre- and post-upgrade in a single report The total-due and reconciliation logic has been reworked so iSeries history follows… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=30713">Continue reading <span class="screen-reader-text">Insights (FDM): Historical iSeries data in DRDR</span></a>
Insights (FDM): Historical iSeries data in DRDR
The FDM DRDR (DBX) report now blends historical iSeries data with Commerce data in one continuous view, so you don’t need to use legacy reporting systems for pre-Commerce data.
What’s new
- One continuous revenue history — pre- and post-upgrade in a single report
- The total-due and reconciliation logic has been reworked so iSeries history follows the new FDM logic and ties out cleanly
Insights: Account Reconciliation now for iSeries and Commerce
Account Reconciliation is now available to clubs on iSeries and Commerce — plus a set of filtering fixes following our recent Detail report rollout. This report is the main source of truth for accounts: what accounts you have, how they changed, and the dollar impact of those changes. What’s new Available across both platforms —… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=30715">Continue reading <span class="screen-reader-text">Insights: Account Reconciliation now for iSeries and Commerce</span></a>
Insights: Account Reconciliation now for iSeries and Commerce
Account Reconciliation is now available to clubs on iSeries and Commerce — plus a set of filtering fixes following our recent Detail report rollout.
This report is the main source of truth for accounts: what accounts you have, how they changed, and the dollar impact of those changes.
What’s new
- Available across both platforms — iSeries and Commerce clubs now get the same Account Reconciliation view
Insights (FDM): Accounting Journal Entries – Accrual View
The Accounting Journal Entries (AJE) report now includes an Accrual accounting view, giving clubs that use accrual accounting complete reporting support in Commerce.
Insights (FDM): Accounting Journal Entries – Accrual View
The Accounting Journal Entries (AJE) report now includes an Accrual accounting view, giving clubs that use accrual accounting complete reporting support in Commerce.
Insights (FDM): Month-End Collected Actuals Report
A new paginated report (built on the FDM) that supplements the DRDR — anchored on the payment-initiation date (revenue earned), not the bank-posting date (cash collected). It splits every record into Regular vs Drift and headlines the impact in a summary banner: drift member count, drift $, and drift % of the month. A Split… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=30765">Continue reading <span class="screen-reader-text">Insights (FDM): Month-End Collected Actuals Report</span></a>
Insights (FDM): Month-End Collected Actuals Report
A new paginated report (built on the FDM) that supplements the DRDR — anchored on the payment-initiation date (revenue earned), not the bank-posting date (cash collected).
- It splits every record into Regular vs Drift and headlines the impact in a summary banner: drift member count, drift $, and drift % of the month.
- A Split by profit center with columns matches what you’re used to seeing in the DRDR.
- It includes a member-level detail report with filters (location, profit center, collected method, processing type).
Insights (FDM): Canadian Tax Statement
The Canadian Tax Statement report is now live on the Financial Data Mart (FDM), providing the same GST/HST/QST tax visibility clubs relied on in CRS, facilitating the transition to Commerce. Canadian clubs can now view taxes incurred on taxable deductions and reimbursements — across both Club Account and ABC Member Billing fees — directly in… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=30769">Continue reading <span class="screen-reader-text">Insights (FDM): Canadian Tax Statement</span></a>
Insights (FDM): Canadian Tax Statement
The Canadian Tax Statement report is now live on the Financial Data Mart (FDM), providing the same GST/HST/QST tax visibility clubs relied on in CRS, facilitating the transition to Commerce.
- Canadian clubs can now view taxes incurred on taxable deductions and reimbursements — across both Club Account and ABC Member Billing fees — directly in Ignite Insights
- Taxes are calculated at the province level (GST, HST, and QST where applicable) on ABC fees such as transaction processing, administrative, chargeback, credit-card pass-thru, club account, and Ignite Engagement
- Report breaks out Description → Unit Price → Tax Rate → Tax Amount, with totals that reconcile to the month’s billing deductions — matching how the statement behaved in CRS
- Scheduling is supported, so clubs can have the statement delivered on their cadence
Insights: Financial Data Mart (FDM)
A centralized data layer standardizes financial reporting across systems, cutting manual reconciliation and giving finance teams faster, more consistent access to revenue and billing data.
Insights: Financial Data Mart (FDM)
A centralized data layer standardizes financial reporting across systems, cutting manual reconciliation and giving finance teams faster, more consistent access to revenue and billing data.
Insights: Enhanced Daily Deposit Analysis Dashboard
The Daily Deposit Analysis dashboard was enhanced by adding a new view on the POS tab that displays information grouped by Payment Method. This provides you with the POS income data, so you can quickly reconcile the full picture without needing to combine multiple sources or reports.
Insights: Enhanced Daily Deposit Analysis Dashboard
The Daily Deposit Analysis dashboard was enhanced by adding a new view on the POS tab that displays information grouped by Payment Method.
This provides you with the POS income data, so you can quickly reconcile the full picture without needing to combine multiple sources or reports.
Insights: Enhanced Recurring Services Analysis Dashboard
The Recurring Services Analysis dashboard now has a new EFT Details tab, giving you a clear view into collections for recurring services. The EFT Details tab adds four key KPIs to help you track recurring service performance: Total Expected Collected Projected Remaining Uncollected Below the KPIs, a member-level details table provides insight into the billing… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=31306">Continue reading <span class="screen-reader-text">Insights: Enhanced Recurring Services Analysis Dashboard</span></a>
Insights: Enhanced Recurring Services Analysis Dashboard
The Recurring Services Analysis dashboard now has a new EFT Details tab, giving you a clear view into collections for recurring services.
- Total Expected
- Collected
- Projected Remaining
- Uncollected
Below the KPIs, a member-level details table provides insight into the billing status, projected and collected EFT amounts, assigned staff, and the service item. With this improved visibility, you can stay proactive about collections, recover more revenue, and keep RS billing clean and accurate.
Don’t miss the Advanced Filters — a powerful way to filter the dashboard by membership type or service item.
Insights: New Member Analysis Dashboard
We’re introducing the new Member Analysis Dashboard — a powerful tool to better understand your membership base. The Member Analysis Dashboard is a refreshed, consolidated version of the Price Optimization dashboard (Insights) and the Member Analysis report (CRS). It provides a clear view of your membership, including: Member Count Average Dues Average Tenure (Months) Average Age… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=31312">Continue reading <span class="screen-reader-text">Insights: New Member Analysis Dashboard</span></a>
Insights: New Member Analysis Dashboard
We’re introducing the new Member Analysis Dashboard — a powerful tool to better understand your membership base.
The Member Analysis Dashboard is a refreshed, consolidated version of the Price Optimization dashboard (Insights) and the Member Analysis report (CRS). It provides a clear view of your membership, including:
- Member Count
- Average Dues
- Average Tenure (Months)
- Average Age (Years)
- Average Check-Ins
- Member Count by Gender
- Average Dues by Tenure Group
- Average Dues by Membership Type
- Member Count by Payment Method
Click on any visual to instantly update the rest of the dashboard and explore that specific segment in more detail.
By default, the dashboard displays Active members, but you can easily adjust the Status field to include other groups.
Don’t miss the Advanced Filters — a powerful way to slice and dissect your membership base even further.
Insights: New First Payment Default Report
We’re introducing the new First Payment Default report. This new report helps you identify new members who missed their first payment, enabling you to spot billing issues, prevent potential revenue loss, audit for fraudulent signups, and proactively reduce RFC risk.
Insights: New First Payment Default Report
We’re introducing the new First Payment Default report.
This new report helps you identify new members who missed their first payment, enabling you to spot billing issues, prevent potential revenue loss, audit for fraudulent signups, and proactively reduce RFC risk.