Product Updates
Track the evolution of our platform. Filter by release type, product, or timeline to find exactly what you’re looking for.
ABC Insights for Glofox
ABC’s flagship reporting product, ABC Insights, is now available to Glofox customers. Owners running multiple locations can use its centralized dashboards to compare performance across every studio or gym in one place. That makes it easier to spot what’s working and what isn’t, rather than piecing together numbers location by location. For multi-site operators, it… <a class="more-link" href="https://abcfitness.com/?post_type=release_update&p=28797">Continue reading <span class="screen-reader-text">ABC Insights for Glofox</span></a>
ABC Insights for Glofox
ABC’s flagship reporting product, ABC Insights, is now available to Glofox customers. Owners running multiple locations can use its centralized dashboards to compare performance across every studio or gym in one place. That makes it easier to spot what’s working and what isn’t, rather than piecing together numbers location by location. For multi-site operators, it turns scattered performance data into a single, clear view for making smarter business decisions.
Short Term Passes
Clubs can now sell flexible access passes for 1 to 30 days, capturing revenue from travelers and short-term visitors with no long-term commitment, and opening a path to convert them into long-term members.
Short Term Passes
Clubs can now sell flexible access passes for 1 to 30 days, capturing revenue from travelers and short-term visitors with no long-term commitment, and opening a path to convert them into long-term members.
AI Workout Builder (Beta)
Spend more time coaching and less time programming. AI Workout Builder gets you a personalized, ready-to-assign workout in minutes—built from your client’s real goals, history, and progress. Just type a prompt and it’s built right inside Trainerize.
AI Workout Builder (Beta)
Spend more time coaching and less time programming. AI Workout Builder gets you a personalized, ready-to-assign workout in minutes—built from your client’s real goals, history, and progress. Just type a prompt and it’s built right inside Trainerize.
Upgrade or Downgrade Memberships
Change a client's membership without canceling and re-enrolling them, saving staff time, improving reporting accuracy, and auto-capturing prorated upgrade revenue.
Upgrade or Downgrade Memberships
Glofox’s membership management tools, covered in the Resources for Managing Memberships section of the help center, now support changing a client’s membership plan without cancelling and re-enrolling them from scratch.
This is built for staff who handle plan changes at the front desk or over the phone, letting them move a member from one membership to another directly on their profile in a single action. Because the change happens within the same membership record rather than through a cancellation and a new signup, reporting stays accurate rather than showing a churn event followed by a new member. It also saves staff the manual work of tracking down and applying prorated charges by hand, since any upgrade revenue is captured automatically at the time of the change.
For studios managing dozens of membership plan changes a month, this turns a multi step manual process into a quicker, cleaner transaction that keeps both the client record and the studio’s revenue reporting in sync.
Apple and Google Pay
Clients can now buy memberships with Apple Pay or Google Pay in Glofox and Stripe apps for a faster checkout.
Apple and Google Pay
Members can now buy memberships using Apple Pay or Google Pay, right in the Glofox and Stripe apps. That means fewer taps and less manual card entry at the point of purchase, for a faster checkout experience. For owners and front desk staff, offering the payment methods members already use day to day can reduce friction and abandoned signups.
It’s a straightforward way to modernize checkout without changing anything else about how memberships are sold.
BLIK
Members in Poland can now pay in the Glofox App using BLIK, for a faster, local checkout experience.
BLIK
Members in Poland can now pay in the Glofox App using BLIK, a payment method already familiar to local consumers. That gives studios and gyms in the region a faster, more localized checkout experience, matching how members already prefer to pay. Owners benefit from reduced friction at the point of sale, since members aren’t forced into a payment method that feels unfamiliar.
Supporting BLIK helps Glofox meet members where they already are when it comes to paying for memberships.
NICE Payments
Glofox now integrates with NICE Payments, South Korea's leading payment processor, so you get compliant local transactions at a lower cost and a higher success rate.
NICE Payments
Glofox now integrates with NICE Payments, South Korea’s leading payment processor, giving owners in the region a trusted local option for handling transactions. That integration supports compliant payment processing, so studios and gyms can operate with confidence in the local regulatory environment. It also brings a lower cost and a higher success rate to transactions, meaning fewer failed payments and better margins on every sale.
For South Korean businesses, it’s a payment setup built around local expectations rather than a one size fits all approach.
Zapier Integration
Available on the Elite plan, this lets you auto-create Glofox leads from outside sources like Facebook Lead Ads or HubSpot.
Zapier Integration
The Glofox Zapier App connects Glofox to thousands of other apps such as CRMs, marketing platforms, and spreadsheets, without requiring any code, and it is available to studios on the Elite plan.
Once connected with a Glofox API key, it lets you automatically create leads in Glofox from tools like Facebook Lead Ads, Typeform, HubSpot, or Google Sheets, so a form submission or ad click becomes a lead in your CRM without manual data entry. It also includes a polling trigger that syncs new or updated Glofox users into other platforms roughly every thirty minutes, plus a real time webhook trigger for new or updated invoices, useful for triggering accounting entries or follow ups the moment an invoice is created or its status changes. A dedicated action can pull a full list of users for a specific location, supporting one off or scheduled syncs into other systems.
For studios already running lead capture through outside tools, this closes the gap between where a lead is generated and where it needs to end up, cutting down on manual entry and leads that get lost in between. Setup happens directly in Zapier, with Glofox providing the API credentials needed to connect.
Fine-Tune the ABC XLerate Lead Workflow
Take precise control over your lead nurture strategy by adjusting workflow triggers down to the minute, so follow-ups happen at exactly the right time.
Fine-Tune the ABC XLerate Lead Workflow
Sales and marketing staff can now adjust XLerate lead workflow triggers down to the minute, giving them precise control over lead nurture strategy. That level of detail means follow-ups happen at exactly the right time, rather than on a rough schedule that might miss the moment a lead is most engaged.
Timing plays a big role in converting interest into signups, so this update helps studios and gyms make the most of every lead that comes through. It’s a way to fine-tune outreach without adding extra manual work for the team.
Direct SMS Replies in Conversations
Reply to messages right in context to keep conversations moving, with everything tracked in Glofox for smooth handoffs and secure member data.
Direct SMS Replies in Conversations
Glofox’s Conversations tools let studios message members directly from the dashboard, and staff can now reply to those messages right where the original conversation lives instead of jumping into a separate inbox or phone.
This is designed for front desk and management staff who handle day to day member questions, whether that is confirming a booking, answering a billing question, or following up on a missed class. Because replies happen in context, staff do not need to search back through previous messages to understand what a member is asking about, which speeds up response time. Every message sent and received through Conversations stays logged inside Glofox, so studios keep a complete, secure record of member communication rather than having it scattered across personal phones or inboxes. That matters for handoffs between shifts or staff members, since anyone picking up the conversation can see the full thread before responding.
For studios that lean on messaging to stay close to members, this keeps that channel fast without sacrificing the record keeping owners need.
Send Emails to Individual Clients from the Pro App
Staff can now email members right from their profiles in the Pro App, saving time and keeping every communication logged inside Glofox.
Send Emails to Individual Clients from the Pro App
Front desk and gym floor staff can now send a one-off email straight to an individual client’s profile from the Clients tab in the Glofox Pro app, the same admin app they already use to manage schedules, clients, and revenue reports from a phone or tablet.
Instead of stepping away to a desktop or falling back on a personal inbox, staff open the client’s profile, log the interaction, and send the message on the spot. Every email sent this way is recorded against the client’s record in Glofox, so any teammate can see what was communicated and when, keeping handoffs clean.
This brings email in line with the SMS and push notification options already available in the Pro App, giving reception and floor teams one consistent way to reach members wherever they’re working.
Pro App Roaming Restrictions
Dashboard roaming restrictions now extend to the Pro App, giving front desk and gym floor staff a consistent experience.
Pro App Roaming Restrictions
Roaming restrictions already available on the Dashboard now extend to the Pro App as well.
That gives front desk and gym floor staff a consistent experience no matter which device or interface they’re working from. Owners can apply the same access rules across their team without worrying about gaps between the Dashboard and the Pro App.
Consistency across tools means fewer surprises for staff and tighter control for operators over who can access what, and from where.
Referral Tracking and Announcements Added to the ABC Trainerize Business Add-On
Know where your new clients are coming from, and reach your current ones in real time. The Business add-on now tracks referral source, who referred each client, and total referrals per client — plus lets you send custom in-app banners and push notifications, scheduled or instant, for offers, challenges, or schedule changes.
Referral Tracking and Announcements Added to the ABC Trainerize Business Add-On
Know where your new clients are coming from, and reach your current ones in real time. The Business add-on now tracks referral source, who referred each client, and total referrals per client — plus lets you send custom in-app banners and push notifications, scheduled or instant, for offers, challenges, or schedule changes.