Author: Ashley Martinez

#1: What is this platform used for? This is a self-service digital tool that allows gym members to cancel or freeze their membership online. It provides automated workflows, offers to retain members, and administrative dashboards for managing and reviewing requests. Read More: DXFactor: ABC Ignite’s Secret to Maximizing Gym Member ROI #2: What features does… Continue reading FAQs: ABC Ignite & DXFactor Partnership

In the fitness industry, if there is one thing that is inevitable, it’s member cancellations. They are part of the industry, and they can cause conflict between fitness business owners and their members. Members want to be able to quickly cancel their membership without any hassle or contract objections and owners want to keep members… Continue reading DXFactor: ABC Ignite’s Secret to Maximizing Gym Member ROI

Fitness business owners have one core focus in their business: revenue. If your payment structure or billing capabilities are not up to standard, members will leave for another fitness provider. Apple and Google Pay, HFAs, FSAs, Neowallets, and a rise in employer-subsidized payments makes it vital that you are providing a modern, low-touch payments experience… Continue reading Commerce 101: The New State of Billing and Payments in the Fitness Industry