Member Retention Starts Now
To improve gym retention rates, you need to get members involved and connected to your club’s unique culture, programming, staff, and environment.
With a little bit of creativity and the right mix of technology, you can engage with your members to ensure they continue their fitness journey and get use out of all the services your club provides. It’s a win-win situation in which members get to focus on their wellness, while the club increases revenue by retaining happy members who get the full advantage of your club.
In this webinar we will discuss:
- Strategies to keep members coming back time after time
- How to use ancillary services as retention tools
- Getting to know your members with data
- The importance of the customer journey