How SETS Hybrid Training Scaled a Community-Driven Franchise with ABC Glofox

The Challenge: Too Many Tools, Too Little Time 

When SETS Hybrid Training founder Anthony Kapasakis started his first bootcamp twelve years ago, he couldn’t have imagined how fast things would grow. What began as outdoor workouts with a few friends snowballed into packed sessions, then multiple studios, and eventually, a thriving franchise network with more than 15 locations across the U.S. 

But as SETS began to franchise, growth brought complexity. 

“We were using 10–12 different systems just to run daily operations,” recalls Kapasakis, “Between managing schedules, tracking payments, and checking reports, it felt like opening a new gym meant opening 15 browser tabs.” 

The existing software made launching new studios a challenge—too many logins, too many upgrades, and too little time to focus on what mattered: the members. 

The Solution: One System for Everything 

That’s when SETS made the switch to ABC Glofox. 

With Glofox, every part of the business—sales funnels, communication, class management, reporting, and payments—moved into one intuitive platform. The result was instant clarity. 

The Insights Tab and real-time KPI reporting gave franchisees new visibility into performance and retention, which now sits at just 2–5% attrition per location. 

Building for Growth: 8 Custom Features and Counting 

From day one, the partnership was hands-on. The Glofox team collaborated closely with SETS to design eight custom features tailored to their franchise model—helping automate processes, improve franchise onboarding, and simplify royalty management. 

These custom tools now form the backbone of SETS’ business operations—empowering franchisees to focus on growth, connection, and coaching excellence. 

Growing from Within: Empowering Coaches as Owners 

SETS Hybrid Training’s franchise model is unique: every franchisee starts as a coach. By “franchising from within,” SETS creates leaders who deeply understand the brand’s culture and systems before ever opening their own gym. 

With reduced franchise fees for internal coaches and a strong support system, SETS is growing at a sustainable pace—with plans to open 10 more gyms next year. 

Why ABC Glofox Made the Difference 

From exceptional customer support (“every text, call, and email answered”) to rapid product development (“they built eight features overnight”), Glofox proved to be more than just a software provider—it became a strategic partner. 

The Result: Scalable, Sustainable, Community-Driven Growth

Today, SETS Hybrid Training operates more than 15 studios across the Northeast, Florida, and Tennessee—and shows no signs of slowing down. Their diverse membership spans generations, with everyone from grandparents to grandkids training side by side. 

And as the brand continues to expand, its mission remains simple: build community, empower coaches, and keep fitness personal.