DXFactor: ABC Ignite’s Secret to Maximizing Gym Member ROI
In the fitness industry, if there is one thing that is inevitable, it’s member cancellations. They are part of the industry, and they can cause conflict between fitness business owners and their members. Members want to be able to quickly cancel their membership without any hassle or contract objections and owners want to keep members coming back (and paying their memberships).
But what if there was a middle ground?
Imagine having a digital sidekick that not only handles your admin but also automatically steps in when members are about to leave.
Enter DXFactor.
The ABC Ignite and DXFactor partnership delivers an unbeatable experience by combining a powerful club management platform with intelligent dynamic engagement opportunities. With this partnership, fitness businesses are unlocking better retention, smoother operations, and more growth with less hands-on effort.
How the ABC Ignite & DXFactor Partnership Works
ABC Ignite is a complete fitness business platform, built to support everything from member engagement to reporting and payments. Operating for over 40 years, it’s a trusted system that helps you scale your gym with confidence. Along with helping to manage payments, collections, member engagement, inventory, business insights, and staff performance, ABC Ignite can now help you create a more seamless, automated member retention experience. With our new partnership with DXFactor, you can bring future-proof, intuitive cancellation management to your fitness business.
DXFactor adds next-level intelligence to fitness business operations. Its platform uses smart digital agents, like Click2Save, to speak to your members in real time. Whether someone’s thinking about cancelling or could benefit from a retention offer, these agents act fast to keep your community strong and your revenue on track.
From Cancel to Convert: Making Every Interaction Count
Most gyms accept cancellations as part of the process of the member lifecycle, but that doesn’t have to be the case. With Click2Save in place, cancellations become opportunities. As soon as a member tries to leave, the system kicks in with a personalised offer tailored to their activity, history, and preferences.
It’s a smarter, more personalized way to keep members engaged, without adding more to your team’s to-do list.
We’ve already seen a significant impact on ROI with some of our first clients already taking advantage of this partnership, like Fit Athletic Club. Check out this Case Study to learn how Fit Athletic increased annual revenue retention by $288,000, saved 160 members and over 125 hours per month in staff time.
Smarter Automation, Less Admin, More Impact
DXFactor’s agents don’t just handle cancellations, they provide solutions. That means fewer manual messages, fewer missed opportunities, and more time for your team to focus on what matters most: your members.
When combined with ABC Ignite’s in-depth dashboards and insights, you get a complete view of how your business is performing: all backed by smart automation you can rely on.
Discover More About This Partnership Today
ABC Ignite is designed to save you time and money as a fitness business owner. Along with managing all of your day-to-day business tasks, it can also give you key insights into your revenue, retention, and business growth. Our partnership with DXFactor brings this to the next level, giving our users an intuitive and automated way to retain members and improve customer sentiment.
If you’re not an ABC Ignite user yet, you can speak with a member of our team today to learn more about how our platform can help your business scale.