Andy St. Onge joined the ABC team in May 2012 as the Call Center Manager. He has over twelve years? experience leading customer service organizations with a focus on customer loyalty through service excellence. Andy has also extensive experience in project management and corporate training. Originally from Minnesota, Andy and his family have had the… Continue reading Andy St. Onge
Mes: enero 2013
Increase Product Sales by 25 Percent
How many times have you had a member that wanted to buy a drink or possibly more personal training sessions but had to put it off because they did not have any form of payment with them? ABC?s Card on File feature eliminates this problem. With Card on File, you can store a member?s credit… Continue reading Increase Product Sales by 25 Percent
How to Outlast, Outsell and Beat Your Health Club Competition
By: Jim Thomas Jim Thomas? Fitness Management & Consulting Health Club owners nationwide are always facing more and more competition. I can’t think of a single health club client of ours for whom competitive marketing and salesmanship isn’t a top priority. As a health club owner, your greatest achievement will lie in trumping the fitness… Continue reading How to Outlast, Outsell and Beat Your Health Club Competition
Protecting Your Members Data by Becoming PCI Compliant
By: Margaret Payne Junior Product Marketing Manager Unfortunately, data security breaches are in the news with increasing frequency and they often center on reports of credit card numbers being stolen. Now, more than ever, breeches can happen to any business which processes payments online, by mail or in person regardless of the size. To help… Continue reading Protecting Your Members Data by Becoming PCI Compliant