Why Gym Member Retention Is the Most Overlooked Growth Lever

The fitness industry has entered a period where acquisition costs are less predictable, and margins are tighter. According to the HFA 2025 Benchmarking Report, fitness operators lose roughly 1/3 of their member base every 12 months. That means a significant share of every fitness marketing budget isn’t generating new revenue, more than it’s funding the “replacement.” … Continue reading Why Gym Member Retention Is the Most Overlooked Growth Lever