ABC Financial Partners with Gyms in Vancouver, Canada to Provide Billing and Health Club Software Services
LITTLE ROCK, Ark., (Aug 10, 2011) – ABC Financial (ABC) is pleased to announce they have received a commitment to provided their innovative health club software and billing services to a club chain in Vancouver, Canada. This announcement is made just one month from their launch into Canada. “We felt Canada was an emerging market that needed to be greater explored; being the largest provider in the industry, it was vital for ABC Financial to aggressively pursue this market and increase our international presence,” Steve Ayers, Chief Revenue Officer, said today.For over 30 years ABC Financial has been the leading software and billing provider to the health and fitness industry in the United States. ABC has more experience in membership management, billing, and collections than anyone else in the industry. This experience has helped clients, who have switched to ABC, increase collections by 15%.
ABC has over 150 customer service representatives, nearly 3 times more than any other competitor. These service agents must complete a rigorous 4 week training course before they ever take a live call. Every member phone call is recorded and archived for clients to review. As training is an intensive and on-going part of ABC’s culture, they are constantly measuring and improving call times and responses.